“During these works, we found 1st Line Defence to be very professional, helpful and carried out the work to a high safety and quality standard.“
Project Manager, VolkerFitzpatrick
“May I say what a pleasure it has been working with your team from 1st Line. From Yourself and the team in the Office to the men who came to do the actual Survey, I have found you all to be very helpful and professional.“
Project Manager, SIVA Group
“Rapid, friendly, informative communication. Detailed, clear report. Fantastic turnaround times.“
Technical Report Manager, Technics Group
“I just want to say how much I appreciate how you guys have turned all this round for us this week on such short notice. It has been pretty stressful given the deadline but dealing with you guys has honestly been a pleasure and on behalf of myself, McAuliffes and I’m sure John Sisk also, I just want to say a massive thank you.“
Contracts Manager, McAuliffe Group
“The programme for this project is very tight, and the Detailed UXO Risk Assessment was instructed only shortly before ground investigation was due to commence. 1st Line Defence are to be commended for their rapid response and interaction when queries were raised regarding the initial site risk level. They also prioritised the project and gave proactive and timely advice, saving out Client costs in relation to UXO support services. Furthermore, the Detailed UXO Risk Assessment has been completed and issued very quickly (yet thoroughly) again giving confidence to the design team. I would have no hesitation in using 1st Line Defence as a preferred supplier and also recommending to others.“
Director, BWB Consulting Ltd
“The programme for this project is very tight, and the Detailed UXO Risk Assessment was instructed only shortly before ground investigation was due to commence. 1st Line Defence are to be commended for their rapid response and interaction when queries were raised regarding the initial site risk level. They also prioritised the project and gave proactive and timely advice, saving out Client costs in relation to UXO support services. Furthermore, the Detailed UXO Risk Assessment has been completed and issued very quickly (yet thoroughly) again giving confidence to the design team. I would have no hesitation in using 1st Line Defence as a preferred supplier and also recommending to others.“
Director, BWB Consulting Ltd
“Very prompt and friendly service, would recommend to others“
Engineering Geologist, Wardell Armstrong LLP
“During these works, we found 1st Line Defence’s performance to be exceptional. They were extremely professional and well-organised and performed all required tasks safely and efficiently. I would not hesitate using them on future projects and would definitely recommend them for similar works.“
Project Manager, Bowmer & Kirkland
“I have always found 1st Line to be highly flexible and accommodating to project changes. Their site and office teams are punctual and professional and have given me no reason to look for an alternative supplier.“
Senior Engineering Project Manager, Structural Soils Ltd
“The operatives who came to site where very professional, proactive with a good attitude to completing the works to the highest safety and quality standards. It was a pleasure having them on site.“
Site Manager, Wood PLC
“Your 1st Line Defence operative was a joy to work with. He was really great with our volunteers and was incredibly informative about his work – not to mention lending a hand to our dig!“
Project Manager, City of London
“Excellent service and speedy response. Appreciate your transparency and involvement and would be happy to use your services on any future developments we undertake.“
Senior Design Coordinator, Galliford Try
“1st Line Defence have now undertaken a number of pre-acquisition desk top studies for us. They have proven to be informative and instructive as to site conditions and the likely risks associated. We have also employed them on site to undertake site investigation of piling locations. They undertook these works efficiently, on programme and competitively. On their site performance to date, 1st Line Defence will continue to be our choice for UXO reports and site works.“
Technical Executive, Crest Nicholson London
“Just wanted say a huge thank you for sorting out the survey for us and fitting us in so quickly. The operatives on site have been absolutely brilliant over the last week and have kept us informed at every step of the way – even showing us how it all works. An absolute credit to you and your company. I wouldn’t hesitate for a second to use you again and indeed the lads would be top of my list. Please pass on our thanks once again to them.“
Site Manager, Urban Splash
“I have always received fantastic service from 1st Line Defence. Thank you for all your support.“
Director, Geoenvironmental Professionals Limited
“In a world where people are quick to criticise and slow to praise, please allow me to thank you and everyone involved in this project for your professionalism and flexibility in accommodating an ever-changing programme. In what was a logistically challenging and, at times, energy sapping ground investigation, being able to eliminate concerns over getting UXO engineers down to site (or cancelling) at the last moment was greatly appreciated by myself and all of the site engineers. Thanks again, and we’ll see you on the next phase.“
Geo-Engineer, RSK
“We are very pleased with the excellent quality of the reports that have been provided. The reports were turned around with some very short deadlines and the standard of work did not drop throughout. Again, thank you for the hard work that you and your team put into completing this work to the tight deadlines we set.“
Geo-Environmental Technician, TSP Projects
“1st Line Defence understands our business and requirements and have been able to assist in reaching practical and swift solutions to potential UXO threat. We have found 1LD to be knowledgeable in their specialist field, and they have always been helpful, pragmatic and professional in their approach to the work they have done for CGL to date. We would certainly use 1LD again on future projects where UXO services are required.“
Technical Director, CGL
“Excellent service throughout, from the personal approach to the project, providing free advice and proposing the most cost-effective way forward for the client. I received welcome regular updates on progress, plus quality end product. First Line Defence = First class!“
Associate Director, GEA
“1st Line Defence are extremely accommodating during all aspects of our work, regularly meeting tight deadlines and providing quality work at short notice.“
Geotechnical Engineer, GEA Ltd
“1st line defence have been extremely efficient and reliable since we started on the project. We wouldn’t hesitate to use your services again in the future.“
Director, S Roberts & Son
“Your engineer was a pleasure to work with on site and really helpful to my team. He really went above and beyond the last two days and we cannot thank him enough and hope that we will see him again soon!“
Engineer, RSK
“It’s been a first class experience dealing with you and I would like to thank all of you for the excellent service. You have always been there to offer advice and support and you have bent over backwards to accommodate our ever changing circumstance.“
Project Manager, Clark Contracts
“Always helpful and friendly. Excellent product with efficient turnaround.“
Geotechnical Engineer, Intégral Géotechnique
“Thank you for your assistance in determining the most suitable solution / assessment for the scale of works involved. Having different levels of assessment and a common-sense approach is particularly useful for smaller scale works and I will use / recommend 1st Line Defence for similar works in the future. Thank you for your time in explaining the different options available and helping us determine the most suitable form of assessment for the works.“
Engineering Geologist, Atkins Global
“Many thanks for your help and I will be in touch the next time I need your assistance. I have had an excellent experience with your company so will definitely use you again, as well as encourage my colleagues to do likewise.“
Project Manager, Archaeology
“They were very helpful from the first contact, offering advice on methodology and approach to working on an awkward site. They were also flexible with our proposed programme of works and provided a quick response to our enquiry, mobilising an engineer to site at relatively short notice. Their UXO engineer was very professional, giving clear and comprehensive induction to the site works team. He was also accommodating, adjusting to a changing work programme at very short notice. His communication was excellent and he carried out work diligently. The office staff have always been very pleasant and happy to help where they can. I would happily recommend them and wouldn’t hesitate to recommend them again.“
Senior Geo-Environmental Engineer, Geotechnical Engineering Ltd
“The report has been very helpful – we appreciate the efficiency and professionalism with which 1st Line Defence have provided initial advice and the Express UXO report. Please pass on our thanks to your team.“
Architect,
“Really impressed with the quality of service that 1st Line Defence offer. We set a bit of a challenge by asking for 24 Preliminary UXO Risk Assessments within the space of 2 weeks which 1st Line have risen to and have allowed us to remain on schedule with our site works. Very happy!“
Geo-Environmental Engineer, M-EC
“1st Line Defence had been recommended by a colleague. My initial email enquiry was responded to promptly. Clarification regarding a potential access query was issued straight away. The service was turned around very quickly, and content and quality of risk assessment developed has been very well received.“
Project Manager, GIP UK
“Always very helpful and quick to respond to queries on this and other previous jobs. Timely, detailed and useful reports.“
Project Manager, Tony Gee
“Very impressed with the timely turnaround from original enquiry to completion of report. Will use again and recommend to others.“
Project Manager, Stepnell Ltd
“Quality product with delivery before the initially provided timeframe, allowing projects to move forward seamlessly. Great team of people who communicate effectively and respond to queries with exceptional swiftness.“
Geo-Environmental Engineer, Fairhurst
“Thank you for sending Paul to my site. He was so helpful in each & every aspect we came across. His expertise was fantastic. He gave a ‘Briefing ‘ on what we may have found which was fascinating to all. He is polite & a privilege to work along with him. I would highly recommend your services on any future projects.“
Site Manager, Kind Build
“The team have been exceptional in their responsiveness to the query and the ability to deliver. The order was being processed however happy to proceed in order to deliver. This level of support has been a huge help in supporting our client.“
Project Manager , VolkerFitzpatrick
“I wanted to say thank you to you and the team for carrying out a 1st class job. The attitude and application was fantastic and very much appreciated. It was nice to have contractors on site that led the way in terms of H&S and professionalism, role models to the others on site.“
Site Manager, Watkin Jones Group
“We had an emergency with a suspected WW2 device, which turned out to be a large cast iron bowl. 1st Line Defence were brilliant from start to finish. They took my finding very seriously and were able to visit the site straight away. They put my mind at rest and it reassured me that I had a professional on-site dealing with what could have been a very serious issue.“
Site Manager, Grange Farm
“I don’t think there was a single person from 1st Line Defence that wasn’t pleasant and professional. Considering the amount we shuffled you around site to fulfil our sequences we never heard a moan or complaint and targets always got hit. All dealings with the office were prompt and helpful, especially the early sign offs for piling procedures. I wouldn’t hesitate in recommending 1st Line Defence in the future.“
Senior Site Manager, Readie
“In terms of feedback I’d rate the service as excellent across all categories. I’ve been genuinely impressed with the speed and quality at which both the reports were turned around (not to mention the fact that it’s been interesting to get to know a bit more about the sites’ history) and with the timeliness and ease of agreeing the nature and scope of works to be undertaken.“
Project Manager, Atkins
Looking for more references of our work?
We have extensive experience in the sector and can provide more examples of our work on request, get in touch!
Call: +44 (0) 1992 245020 or Email: info@1stlinedefence.co.uk
